Privacy policy

Privacy Policy

Last Updated: July 2026

At Agápē, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, create an account, subscribe to our communications, or contact us, we may collect certain information including:

Personal Information

This may include:

Name.

Email address.

Billing and shipping address.

Phone number.

Payment information.

Order details.

Customer support messages.

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

Device information.

Browser type.

IP address.

Pages visited.

Time spent on our website.

Website usage activity.

This information helps us improve our website experience, security, and services.

How We Use Your Information

We may use your information to:

Process and fulfill your orders.

Deliver products and provide shipping updates.

Communicate with you about your orders.

Respond to customer inquiries.

Improve our website and customer experience.

Provide personalised recommendations and marketing communications where permitted.

Prevent fraud and maintain website security.

Meet legal and regulatory requirements.

Payment Information

Payments are processed securely through trusted third-party payment providers.

Agápē does not store your complete payment card information. Payment details are processed according to the privacy policies and security practices of the payment providers used during checkout.

Order Fulfillment

To provide our products and deliver your orders, certain information such as your name, shipping address, and order details may be securely shared with trusted service providers involved in producing and delivering your order.

These providers only receive the information necessary to complete your purchase and are required to handle your information securely.

Marketing Communications

If you choose to subscribe to Agápē communications, we may send you:

New product announcements.

Special offers.

Brand updates.

Faith-based content and resources.

Community updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep our website functioning properly.

Remember customer preferences.

Understand how visitors use our website.

Improve marketing and advertising performance.

You can adjust your browser settings to manage or disable cookies, although some website features may not function correctly.

Third-Party Services

We may use trusted third-party services to help operate our business, including:

Website hosting providers.

Payment processors.

Analytics providers.

Marketing platforms.

Shipping and fulfillment providers.

These services may process personal information only as needed to provide their services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online service can guarantee complete security, and we encourage you to take appropriate steps to protect your own information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to your information.

Requesting corrections to inaccurate information.

Requesting deletion of your information where applicable.

Opting out of marketing communications.

To make a request, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 13 without parental consent.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.

Thank you for trusting Agápē. We are committed to handling your information with integrity, transparency, and care.